Screencasts can make the life of a customer support agent a breeze. Well, almost. The most common customer support call by far is the forgotten login credentials. Almost all websites that require a login have an automatic but safe way for the user to get their login credentials. Screencasts will help you with another common customer support task: Teaching your customers how to use what they bought. → Continue
Posted by rjmartino | Posted on 08-07-2010
Category : Management, Reviews, Technology
Tags: customer service, Lists, screen sharing, screencasting, service, Tools
Posted by rjmartino | Posted on 18-04-2010
Category : Internet Marketing, Small Business
We’ve been getting tons of local (Little Rock) requests for search engine marketing services. We’ve been providing search engine marketing for years but our customers were always large ecommerce web sites. Our customers targeted anyone, anywhere. Our customers didn’t care if you were in New York or Little Rock; if you were looking for widgets, they wanted you to come to their sites.
Internet Marketing for Local Services
But, local companies that only serviced Little Rock Arkansas seemed uninterested. They understood that they needed a web site but didn’t want to spend any money on internet marketing. Slapping the site at the bottom of their business card was “Good Enough.”
Over the last few years, that has changed. They’ve realized that research (whether local or worldwide) starts on the internet google. And we’ve had a lot of luck placing top results for local companies! I think it’s safe to say that it’s easier getting top results for local companies.
The Local Internet Marketing List
Below, I’ve compiled a list of sites that will assist your local internet marketing efforts. Google loves these sites and values their entries. This means that in addition to your information being placed on other sites, your site actually gets ranked higher!
Before you just start submitting your site, do some keyword research, write some optimized descriptions that utilizes those keywords. Good luck and if you have any questions, feel free to ask.
