My Favorite Screencasting and Screen Sharing Tools

Posted by rjmartino | Posted on 08-07-2010

Category : Management, Reviews, Technology

Tags: , , , , ,

screen casting and screen sharing Screencasts can make the life of a customer support agent a breeze. Well, almost. The most common customer support call by far is the forgotten login credentials. Almost all websites that require a login have an automatic but safe way for the user to get their login credentials. Screencasts will help you with another common customer support task: Teaching your customers how to use what they bought. → Continue

Protect Your Email From Spammers

Posted by rjmartino | Posted on 25-04-2010

Category : Blogs, Software Development, Technology

Tags: , ,

Spammers are tricky. Spammers pay for the development of “crawlers” that will go through your site (and everyone else’s site) looking for email addresses. Once they find your email address on a page, you’re on their list forever.

Check this site out to protect your email address.

Note: This technique is not by any means a foolproof solution. But this technique will still certainly go a long way towards minimizing your exposure to less capable automated email harvesters.

Software Checklist for a New Computer

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Posted by rjmartino | Posted on 09-07-2009

Category : Personal, Technology

Post a comment and tell me what software I am missing!

I just purchased a new laptop… and NO, it is not a Mac. It’s a Dell E6500.

I have always used a checklist to install new software but recently I have modified it since I’m using more web apps than ever before (namely mint.com and gmail as opposed to quicken and outlook, respectively).

I thought you might be interested in reviewing the software that I personally install and compare/contrast to your installed software.

Required Software – Even If I Wasn’t a Tech Guy

  1. Microsoft Office (Word, Excel, PowerPoint, Access, and OneNote)
  2. Notepad++
  3. Mozilla Firefox
  4. Skype
  5. Picasa 3
  6. FileZilla (client)
  7. Adobe Reader
  8. Flash Player
  9. 7-Zip
  10. AVG
  11. Latest Windows Updates

Optional Software

  1. PuTTY
  2. TortoiseSVN
  3. KeePass
  4. QuickBooks
  5. Adobe Acrobat
  6. iTunes
  7. KeePass
  8. Hulu Desktop
  9. Google Chrome
  10. uTorrent

Required Firefox Add-ons

  1. Delicious Bookmarks
  2. Firebug
  3. Fullerscreen
  4. LastPass
  5. LogMeIn Remote Access Plugin
  6. StumbleUpon

I didn’t waste your time explaining the application or why I use it, but if you have any questions, comments, complaints or recommendations then just leave a comment.